Process Developer – Kore.AI Developer

posted 2 months ago

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
Inviting applications for the role of Process Developer – Kore.AI Developer
As a  Jr Kore.AI Developer at Genpact, you will play a crucial role in designing, developing, and maintaining intelligent chatbots and virtual assistants powered by  Kore.AI. You will work closely with our cross-functional teams to understand business requirements and implement conversational solutions that enhance user experience.

Responsibilities
•    Collaborate with stakeholders to gather requirements and understand business objectives
•    Design and develop intelligent chatbots and virtual assistants using  Kore.AI platform
•    Implement natural language processing (NLP) and machine learning algorithms to enhance conversational capabilities.
•    Integrate chatbots with various enterprise systems and third-party APIs.
•    Ensure the performance, security, and scalability of Kore.AI solutions.
•    Collaborate with UX/UI designers to create a seamless and intuitive user experience.
•    Stay updated on the latest trends and technologies in conversational AI.

Qualifications we seek in you!
Minimum Qualifications / Skills

•    B.E./B.Tech/MCA in Computer Science
•    Well versed with software engineering techniques SDLC.
Experience with Office 365

Preferred Qualification
•    Kore.AI certification is a plus

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.