f&b captain

posted 2 months ago

Job Description

F&B Captain 

Salary – 18 To 28 K per Month

Basic Requirements:

  • 5Star or Heritage Hotel Experience 

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  • Diploma or Degree in Hospitality except Kitchen UT (KST)

  • Good English Communication Skill

  • IDS Experience Preferable ( Front Office and F&B Candidates)

Job Responsibilities:

  • Deliver quality customer service to all guests.
  • Take reservations and enquire purpose of visit.
  • Greet each guest promptly and courteously with good smile and body language.
  • Present menu and share promotions, specials and items to customers.
  • Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.
  • Oversee a team of servers who are assigned to his/her shift.
  • Key orders in the Point-of-Sale system efficiently.
  • Process payment and check bills promptly.
  • Maintain cleanliness of the outlet.
  • Assist manager by getting involved in planning and organizing of special events.
  • Check food and beverage inventories and stocks in a consistent and accurate manner.
  • Follow Food & Beverage Safety and Hygiene policies and procedures.
  • Complete opening, operating, and closing procedures.
  • Handle problem with cashier payments.
  • Escalate guests complain to duty manager if unable to conduct service recovery.
  • Implement plans to deliver excellent service for outlet.

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