Banquet Captain
Job Description
This position oversees all Banquet Functions to include, coffee breaks, buffet, plated and reception events all functions serving any food & beverage items. This position also oversees banquets in the absence of the Food & Beverage Banquet Manager.
POSITION RESPONSIBILITIES:
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Responsible for catered events of approximately 10 – 2000+ guests
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Train all Banquet Servers and Back aisle Attendants.
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Fulfill the service per each Banquet Event Orders (BEO)
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Communicate with meeting planners to ensure all needs have been met
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Conduct pre-meal briefings
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Prepare tasks for function rooms settings, station diagrams, and side work lists
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Maintain all Banquet equipment cleanliness and annual maintenance.
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Maintain a Health Department score of 90 or higher.
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Must be creative in designing buffets and coffee break décor.
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Attention to detail and consistency in every aspect of service is a must
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Position is very hands on with excessive interaction with clients during events.
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Record keeping (Attendance, Function Reports, Server Evaluations)
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Other duties deemed necessary by Food & Beverage Banquet Manager
SUPERVISORY RESPONSIBILITIES:
Supervises all Part-time banquet staff as needed
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND /OR EXPERIENCE
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High School Diploma or GED
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At least 5 years of experience in a banquet facility servicing meals for large events.
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ServSafe certified (Food Handler, Allergen, and Alchohol trainings) within 1st 90 days
SKILLS AND ABILITIES
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Ability to be creative with buffet presentations and maintain a quality product.
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Attention to detail and service oriented.
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Ability to work a flexible schedule which may include nights, weekends, mid-shifts, early mornings.
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Ability to undertake and complete multiple tasks.
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Excellent organizational, planning, communication and inter-personal skills.
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Strong orientation to customer service and ability to work with other staff members in the facility.
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Advanced oral and written communication skills.
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Able to push/pull/lift 50lbs on a consistent basis.
COMPUTER SKILLS
Intermediate computer skills, especially with MS Excel
NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee
Please go to the Employment page of dcucenter.com and:
To be considered for any open position, you must complete the application process completely through the link provided. Applicants that need reasonable accommodations to complete the application process may call 508-929-0114.
HR Manager
DCU Center
50 Foster Street
Worcester, MA 01608
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities. VEVRAA Federal Contractor